Privacy Policy

1. Introduction

The Mutation Lab ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

Personal Information

When you create an account, we collect:

• Full name
• Email address
• Account credentials (encrypted)

Content and Files

When you use the Service, we collect:

• Creative work you upload (images, documents, etc.)
• Project information and descriptions
• Responses to questionnaires and forms
• Generated content and strategies

Payment Information

Payment processing is handled by Stripe. We collect:

• Transaction history
• Subscription status

We do not store your credit card information. All payment data is securely processed and stored by Stripe in compliance with PCI-DSS standards.

Usage Data

We automatically collect:

• Device information (browser type, operating system)
• IP address
• Pages visited and features used
• Time and date of access
• Error logs and diagnostic data

3. How We Use Your Information

We use the collected information to:

• Provide the Service: Process your content, generate business strategies, and deliver AI-powered recommendations
• Improve the Service: Analyze usage patterns to enhance features and user experience
• Communicate with you: Send service updates, respond to inquiries, and provide customer support
• Process payments: Complete transactions and maintain billing records
• Ensure security: Monitor for fraudulent activity and protect against security threats
• Comply with legal obligations: Respond to legal requests and prevent illegal activity

4. How We Share Your Information

We share your information with the following third parties:

AI Service Providers

Claude API (Anthropic): Your uploaded content and form responses are sent to Claude API to generate business strategies and recommendations. Anthropic's privacy policy applies to this processing.

Payment Processors

Stripe: Payment information is processed by Stripe. We do not have access to your complete credit card details. Stripe's privacy policy governs how they handle your payment data.

Infrastructure Providers

Base44 Platform & Supabase: Our application is hosted on Base44, which uses Supabase for data storage. Your data is stored securely on their infrastructure.

Other Disclosures

We may also share information:

• When required by law or legal process
• To protect our rights and property
• In connection with a business transfer or acquisition
• With your explicit consent

We never sell your personal information or creative work to third parties.

5. Data Security

We implement industry-standard security measures to protect your information:

• Encrypted data transmission (HTTPS/TLS)
• Secure cloud storage with access controls
• Regular security audits and updates
• Password encryption

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. If you delete your account, we will delete or anonymize your personal information within 90 days, except where we're required to retain it for legal or regulatory purposes.

7. Your Rights and Choices

You have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct your personal information through your account settings
• Deletion: Request deletion of your account and associated data
• Data Portability: Receive your data in a structured, machine-readable format
• Opt-out: Unsubscribe from marketing communications (service-related emails may still be sent)

To exercise these rights, contact us at support@themutationlab.com or use the settings within your account.

8. Cookies and Tracking

We use cookies and similar technologies to maintain your session, remember your preferences, and analyze usage patterns. You can control cookies through your browser settings, but disabling them may affect Service functionality.

9. Children's Privacy

The Service is not intended for users under 18 years of age. We do not knowingly collect information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or through the Service. The "Last updated" date at the top indicates when the policy was last revised.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us at:
Email: support@themutationlab.com